Safs&Beta is one of the leading providers for fitness trainer education in Germany.
We developed a software solution which helps the company to quickly create tailored apprenticeship timelines out of hundreds of interdependent courses, saving multiple workhours per customer and drastically increasing quality and response time.
"How can we save many hours of manual work while increasing customer satisfaction significantly?"The brief
Key features
Multiple hours per customer to manually create and adjust a tailored plan turn into a few minutes.
The error-prone process of manually comparing requirements and dates of hundreds of courses each year is replaced by algorithms, eliminating errors and reducing costs for corrections.
Adjusting the plan to the customer's calendar used to take multiple iterations and days of writing back and forth. Now, the customer service creates individual plans in real-time over the phone, increasing satisfaction and sales.
A final invoice is generated and can be sent directly to the customer.
Stack: PHP · MySQL · Linux
FAQ
ideabridge replaced the manual comparison of requirements and dates across hundreds of courses with an algorithm: customer service now creates tailored module plans in real time on the phone, and a final invoice is generated automatically.
Yes. The calculator ideabridge built checks requirements and dates algorithmically, eliminating the errors of manual planning and cutting correction costs.
Often yes: when a process costs hours every week, automation pays for itself quickly. Here, hours per customer became minutes. We calculate upfront whether your case is worth it, and tell you honestly if it is not.
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hallo@ideabridge.de